Spoken languages in the hotel:
English, German, French, Italian, Russian, Spanish
Sneak peek
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Highlights
The Red Level is a part of the surrounding Gran Meliá Palacio de Isora Resort & Spa. Nevertheless it conveys its guests with the feeling of a private small, individual hotel.
VIP treatment in the form of extra services such as a private butler and aromathery treatments
Direct access to the beach and large pool area
All Red Level Guests receive one Water Ritual Spa per person and stay. This includes hydromassage pools, flotation tanks, saunas, Turkish baths and chromotherapy.
Good to know
The Red Level area is only available for guests aged 18 years old and over. For families with children we can recommend other areas of the Gran Meliá Palacio de Isora Resort & Spa
Red Level guests with half-board to arrive on any date may choose 3 courses from the menu in each of the 6 à la carte restaurants in the Gran Melia Palacio de Isora resort.
There are many restaurant alternatives in the area, offering local cuisine.
Facilities
wheelchair access
concierge
elevator
wireless LAN
WLAN in lobby
Free of charge
WLAN in lobby
Free of charge
internet in lobby
Free of charge
24 hour internet access
air conditioning
in all rooms
night porter
non-smoking building
entire hotel incl. lobby
parking
guarded parking, valet service, garage / covered parking, parking spaces
charging station for electric cars
terrace
laundry service
discotheque
garden / outside area
sunbathing area, sunbeds, deckchairs, sunshades
tanning bed
bar
café
restaurant
restaurant Red Level Restaurant La Terrace
restaurant Dúo - Spanish Fine Dining & Tapas
restaurant Club Ocean - Italian Trattoria
restaurant Nami - Japanese Restaurant
restaurant Oasis Pool Grille - Spanish/Mediterranean
reception
24 hour reception
24 hour room service
evening entertainment
animation
airport shuttle
For a fee, hotel organizes taxi
tour and excursion bookings
events service
weddings
room service
sewing / ironing service
packages
safe
Free of charge
Location
La Costa, s/n
38686
Guía de Isora
Canary Islands,
Spain
sea
directly beside water
bathing area by water: sand
medium fine sand
public beach
family beach
motorway
15 km (TF1)
airport
30 km (Reina Sofia - Tenerife Sur)
harbor
5 km (Los Gigantes)
public transport stop
0.1 km (Autobus)
trade fair center
20 km (Magma Congresos)
nearest city
5 km (Los Gigantes)
nightlife district
3 km (Puerto de Santiago)
swimming bay
25 km (Alcala)
mountains
20 km (Teno Mountains)
boat dock
0.5 km (Alcala)
shopping
5 km (Los Gigantes)
outdoor pool
(On Site)
golf course
3 km (Guia de Isora)
historic district
95 km (La Laguna - Unesco site)
tourist sights
80 km (Santa Cruz de Tenerife)
cable car
40 km (Parque Nacional las Cañadas del Teide)
city center
5 km (Los Gigantes)
beach
0,01 km (Alcala - La Jaquita)
tennis
(On Site)
forest
25 km (Corona Forestal)
Hotel description
With Red Level service and an adults only policy, the Gran Meliá Tenerife has curated a unique concept. Situated within a luxurious resort this boutique hotel offers private butler service, swimming pool, exclusive lounge and exquisitely decorated rooms with modern amenities. In addition, guests will find facilities available to suit every need such as the swimming pool area, the SPA by Clarins and the numerous restaurants and bars. The Red Level Hotel at Gran Meliá Tenerife stands for exclusive luxury with many leisure options all set against the backdrop of the stunning surrounds.
Luxury Hotel: Luxurious rooms and high-quality facilities
The Red Level at Gran Meliá offers unconditional luxury and exclusive services. The 90 elegant, warmly-decorated rooms and private villas each with a balcony or terrace are equipped with fine mahogany furniture, LCD TV, spa shower and luxury toiletries. Amenities of the Red Level Hotel include a personal butler service, an exclusive lounge, private swimming pool and private parking as well as its own reception area. Outside of your accommodations you will also find the spa by Clarins, patio area around the pool and 7 restaurants serving international and haute cuisine.
Honeymoon: Personal atmosphere, private villas and romantic moments
The Red Level Hotel at the Gran Meliá has 90 rooms and private villas for adults only, their exclusive services make it the ideal choice for an unforgettable honeymoon. The charm of this boutique hotel is that it conveys the atmosphere of a private home, the personal butler service, private pool with Bali beds and special wellness treatments offer endless luxury and well-being. Stylish lighting in the gardens and restaurants and views of the sunset over neighbouring island La Gomera create unique romantic moments.
Wellness Hotel: Relax in the nature, 2,000 m² large spa and plenty of space to rest
Well-being for body and soul awaits guests at the Red Level Hotel at Gran Meliá Tenerife. Surrounded by the nature of Tenerife, the quiet location and the mild climate invite you to relax. The 2,000 m² spa by Clarins is an oasis of relaxation with enchanting aromas, soft background music and many treatments available. A private pool with concierge and beautiful relaxation areas—such as the awning covered terraces—complete the spa facilities of the hotel. In the rooms, guests also have a private balcony or terrace with views of mountains and sea, spa shower and deluxe bathroom toiletries.
Food & Drink: Exclusive Red Level Lounge and wide range of restaurants and bars
A private setting reserved for Red Level guests only can be found in the Red Level lounge. Here, you can enjoy a healthy, varied breakfast, where tea, water and coffee are available all day as well as an open bar in the early evening. In the other 7 restaurants and 6 bars there is a wide selection of international dishes, grilled specialities and haute cuisine, as well as an exceptional variety of the best quality international drinks and cocktails. Immerse yourself in the most delectable Beach experience. E.g. at Areia Beach Bar, where you will be surrounded by the magnificent view of the Ocean, enjoying your favorite frozen drinks, cocktails and snacks. In the nearby town of Alcalá there are further alternatives with many local restaurant and entertainment venues.
Sport & Recreation: Private pool with concierge, wellness, sports and entertainment
Exclusive bathing and recreation opportunities are reserved only for Red Level guests, such as the private pool with concierge, Bali beds and a direct access to the beach. Guests are also welcome to enjoy all the facilities of the surrounding resort; this includes a vast salt water infinity pool, spa and numerous sports and watersports facilities such as a gym, tennis courts, volleyball and a diving centre. Entertainment with shows, live music and evening programs are also provided. In addition to the numerous facilities in the hotel, excursions to the neighbouring town of Alcalá, to the cliffs of Los Gigantes, or the Teide National Park can be arranged.
Liquid Garden: Garden with swimming pool and restaurant
The "Liquid Garden" next to the Red Level at Gran Meliá is designed to create unique beach day. Located directly at the beach, with a panoramic view of the Atlantic Ocean, the garden features a swimming pool, jacuzzis and luxurious sun loungers. In addition, if anything is still missing, the pool concierge service is of help. The “Liquid Garden Restaurant” offers breakfast and snacks, seafood, or salads, and the evening provides the perfect opportunity to relax with a delicious cocktail while watching the magnificent sunset.
Location: Situated on the west coast of Tenerife, overlooking La Gomera and Mount Teide
Surrounded by a beautiful natural landscape in the region of Guía de Isora on the west coast of Tenerife, the Red Level Hotel at Gran Meliá offers guests a quiet location off the beaten track. Located directly on the beach and only a short walk from the small fishing town of Alcalá, the hotel offers plenty of activities. The cliffs of Los Gigantes can be reached in 5 minutes, more beaches are less than 5km away and Mount Teide National Park is approximately 30km away. The nearest airport of Reina Sofia is just 35km away.
What’s more?: Conferences and events with professional support
The Red Level Hotel at Gran Meliá is the ideal venue for events set amongst the breathtaking surrounds. An area of around 1,200m² is available for meetings, banquets or conferences. The hotel offers space to accommodate up to 500 people, as well as 7 break rooms and 4 meeting rooms with modern conference technology. In addition, each event is managed by a professional team of organisers.
Frequently asked questions
Yes, the hotel provides free parking facilities for its guests: Garage/car park and Parking space
There is free Wi-Fi in all rooms.
The following pools are available onsite: whirlpool, outdoor pool and indoor pool
The hotel has the following restaurants: Red Level Restaurant La Terrace, Dúo - Spanish Fine Dining & Tapas, Club Ocean - Italian Trattoria, Nami - Japanese Restaurant and Oasis Pool Grille - Spanish/Mediterranean