Spoken languages in the hotel:
English, German, French, Italian, Russian, Spanish
The Red Level is a part of the surrounding Gran Meliá Palacio de Isora Resort & Spa. Nevertheless it conveys its guests with the feeling of a private small, individual hotel.
VIP treatment in the form of extra services such as a private butler and aromathery treatments
Direct access to the beach and large pool area
Good to know
The Red Level area is only available for guests aged 18 years old and over. For families with children we can recommend other areas of the Gran Meliá Palacio de Isora Resort & Spa
Red Level guests with half-board to arrive on any date may choose 3 courses from the menu in each of the 6 à la carte restaurants in the Gran Melia Palacio de Isora resort.
There are many restaurant alternatives in the area, offering local cuisine.
La Costa, s/n
Guía de Isora
With Red Level service and an adults only policy, the Gran Meliá Tenerife has curated a unique concept. Situated within a luxurious resort this boutique hotel offers private butler service, swimming pool, exclusive lounge and exquisitely decorated rooms with modern amenities. In addition, guests will find facilities available to suit every need such as the swimming pool area, the SPA by Clarins and the numerous restaurants and bars. The Red Level Hotel at Gran Meliá Tenerife stands for exclusive luxury with many leisure options all set against the backdrop of the stunning surrounds.
Luxury Hotel: Luxurious rooms and high-quality facilities
The Red Level at Gran Meliá offers unconditional luxury and exclusive services. The elegant, warmly-decorated rooms and private villas each with a balcony or terrace are equipped with fine mahogany furniture, LCD TV, spa shower and luxury toiletries. Amenities of the Red Level Hotel include a personal butler service, an exclusive lounge, private swimming pool and private parking as well as its own reception area. Outside of your accommodations you will also find the spa by Clarins, patio area around the pool and 7 restaurants serving international and haute cuisine.
Honeymoon: Personal atmosphere, private villas and romantic moments
The Red Level Hotel at the Gran Meliá is for adults only, their exclusive services make it the ideal choice for an unforgettable honeymoon. The charm of this boutique hotel is that it conveys the atmosphere of a private home, the personal butler service, private pool with Bali beds and special wellness treatments offer endless luxury and well-being. Stylish lighting in the gardens and restaurants and views of the sunset over neighbouring island La Gomera create unique romantic moments.
Wellness Hotel: Relax in the nature, 2,000 m² large spa and plenty of space to rest
Well-being for body and soul awaits guests at the Red Level Hotel at Gran Meliá Tenerife. Surrounded by the nature of Tenerife, the quiet location and the mild climate invite you to relax. The 2,000 m² spa by Clarins is an oasis of relaxation with enchanting aromas, soft background music and many treatments available. A private pool with concierge and beautiful relaxation areas—such as the awning covered terraces—complete the spa facilities of the hotel. In the rooms, guests also have a private balcony or terrace with views of mountains and sea, spa shower and deluxe bathroom toiletries.
Sport & Recreation: Private pool with concierge, wellness, sports and entertainment
Exclusive bathing and recreation opportunities are reserved only for Red Level guests, such as the private pool with concierge, Bali beds and a direct access to the beach. Guests are also welcome to enjoy all the facilities of the surrounding resort; this includes a vast salt water infinity pool, spa and numerous sports and watersports facilities such as a gym, tennis courts, volleyball and a diving centre. Entertainment with shows, live music and evening programs are also provided. In addition to the numerous facilities in the hotel, excursions to the neighbouring town of Alcalá, to the cliffs of Los Gigantes, or the Teide National Park can be arranged.
Food & Drink: Exclusive Red Level Lounge and wide range of restaurants and bars
A private setting reserved for Red Level guests only can be found in the Red Level lounge. Here, you can enjoy a healthy, varied breakfast, where tea, water and coffee are available all day as well as an open bar in the early evening. In the other 7 restaurants and 6 bars there is a wide selection of international dishes, grilled specialities and haute cuisine, as well as an exceptional variety of the best quality international drinks and cocktails. Immerse yourself in the most delectable Beach experience. E.g. at Areia Beach Bar, where you will be surrounded by the magnificent view of the Ocean, enjoying your favorite frozen drinks, cocktails and snacks. In the nearby town of Alcalá there are further alternatives with many local restaurant and entertainment venues.
Liquid Garden: Garden with swimming pool and restaurant
The "Liquid Garden" next to the Red Level at Gran Meliá is designed to create unique beach day. Located directly at the beach, with a panoramic view of the Atlantic Ocean, the garden features a swimming pool, jacuzzis and luxurious sun loungers. In addition, if anything is still missing, the pool concierge service is of help. The “Liquid Garden Restaurant” offers breakfast and snacks, seafood, or salads, and the evening provides the perfect opportunity to relax with a delicious cocktail while watching the magnificent sunset.
Location: Situated on the west coast of Tenerife, overlooking La Gomera and Mount Teide
Surrounded by a beautiful natural landscape in the region of Guía de Isora on the west coast of Tenerife, the Red Level Hotel at Gran Meliá offers guests a quiet location off the beaten track. Located directly on the beach and only a short walk from the small fishing town of Alcalá, the hotel offers plenty of activities. The cliffs of Los Gigantes can be reached in 5 minutes, more beaches are less than 5km away and Mount Teide National Park is approximately 30km away. The nearest airport of Reina Sofia is just 35km away.
What’s more?: Conferences and events with professional support
The Red Level Hotel at Gran Meliá is the ideal venue for events set amongst the breathtaking surrounds. An area of around 1,200m² is available for meetings, banquets or conferences. The hotel offers space to accommodate up to 500 people, as well as 7 break rooms and 4 meeting rooms with modern conference technology. In addition, each event is managed by a professional team of organisers.
free of charge
entire hotel incl. lobby
parking spaces, Free of charge
charging station for electric cars
24 hour reception
shuttle to tourist attractions
for a fee
breakfast served in room
for a fee
open year-round, for a fee
sauna use at extra charge
For a fee
Frequently asked questions
Yes, the hotel provides free parking facilities for its guests: Parking space
The following pools are available onsite: whirlpool, outdoor pool and indoor pool