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The Essentials

  • pool, free wifi, Beachside
  • Hotel Type: Beach, Spa, Romantic, 5 star, Boutique
  • Hotel size (number of rooms): 90
  • Check-in: 15:00 | Check-out: 12:00

Our Guests say


I would like to return we had a great time.

We had a fabulous time and would gladly return. The staff was attentive and helpful at all times, the food was of a very high standard in all the restaurants we visited. We were there to just relax and unwind and that was achieved leaving us very satisfied with our stay. A few minor problems and opportunities for improvement. The various full board and half board discount systems were complex and to this day I cannot fathom it. We paid half board and a meal where by we should have had a 25% reduction ended up costing us 100 euros more that without the discount. This was resolved to my satisfaction on checking out but should not have happened. At this level a stay is all about the detail and a few slips here such as the chairs at check in having small holes in the arms, the towels at the pool in some instances had seen better days and had staining which is inevitable but I don’t want to lie on one thankyou. The overall facilities were well presented and maintained during the day to ensure it remained neat and tidy. In room service was prompt and pleasant. No grumpy staff which most hotels fail on badly in my experience what a pleasure. Probably one of the most relaxing holidays I have enjoyed and I am sure we will return.

Andrew H, October 2013


  • The Red Level is a part of the surrounding Gran Meliá Palacio de Isora Resort & Spa. Nevertheless it conveys its guests with the feeling of a private small, individual hotel.
  • VIP treatment in the form of extra services such as a private butler and aromathery treatments
  • Direct access to the beach and large pool area
  • All Red Level Guests receive one Water Ritual Spa per person and stay. This includes hydromassage pools, flotation tanks, saunas, Turkish baths and chromotherapy.

Good to know

  • The Red Level area is only available for guests aged 18 years old and over. For families with children we can recommend other areas of the Gran Meliá Palacio de Isora Resort & Spa
  • Red Level guests with half-board to arrive on any date may choose 3 courses from the menu in each of the 6 à la carte restaurants in the Gran Melia Palacio de Isora resort.
  • There are many restaurant alternatives in the area, offering local cuisine.


wheelchair access
wireless LAN


Calle la Costa s/n
38686 Alcalá de Isora
Canary Islands, Spain
Harbor: Los Gigantes is 5000 m away
hotel at height as beach
right on the beach
sandy beach
medium fine sand
beach use free of charge
15 km (TF1)
30 km (Reina Sofia - Tenerife Sur)
5 km (Los Gigantes)

Hotel description

With Red Level service and an adults only policy, the Gran Meliá Tenerife has curated a unique concept. Situated within a luxurious resort this boutique hotel offers private butler service, swimming pool, exclusive lounge and exquisitely decorated rooms with modern amenities. In addition, guests will find facilities available to suit every need such as the swimming pool area, the SPA by Clarins and the numerous restaurants and bars. The Red Level Hotel at Gran Meliá Tenerife stands for exclusive luxury with many leisure options all set against the backdrop of the stunning surrounds.
Luxury Hotel: Luxurious rooms and high-quality facilities
The Red Level at Gran Meliá offers unconditional luxury and exclusive services. The 90 elegant, warmly-decorated rooms and private villas each with a balcony or terrace are equipped with fine mahogany furniture, LCD TV, spa shower and luxury toiletries. Amenities of the Red Level Hotel include a personal butler service, an exclusive lounge, private swimming pool and private parking as well as its own reception area. Outside of your accommodations you will also find the spa by Clarins, patio area around the pool and 7 restaurants serving international and haute cuisine.

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